Guests rate at the till. A low rating pings your WhatsApp in seconds. Every guest gets a one tap Google review.
30 days free, every feature included. No card needed.
Guests rarely complain to your face, and the ones who loved it rarely remember to post. Both have the same fix: ask every guest at the till, on WhatsApp.
Plenty of unhappy guests never say a word to your staff. They tell Google, TripAdvisor and their group chats instead, and you find out when everyone else does.
A 2-star review sits on your page for every future guest to read. The visit it describes was fixable. The review rarely is.
They loved the meal and meant to leave a review. The intent dies in the parking lot, and the loud minority keeps writing your story.
Scroll the evening: what your guest sees in WhatsApp, and what lands on your dashboard at the same moment.
Your guest scans it while the visit is still fresh and lands in a WhatsApp chat, not an app store. One tap to rate the visit. No forms, no downloads, no login.
A 1 to 3 star rating goes straight to whoever is on shift, within seconds, with the guest's number attached, so you can make it right while they are still nearby. Every guest, including this one, gets the same one tap Google review link.
After they rate, every guest gets a button to your Google review page. Happy guests can also have Mara draft it from what they told her, written the way real people write. From scan to published review takes about half a minute.
When a happy guest taps five stars, Mara drafts their Google review in a real person's voice, ready to post or edit in one tap. No blank box, no template, no writer's block: the difference between a five-star intention and a five-star review that is actually online.
“Fresh juice, quick service, and the samosas were spot on. We will be back.”
Copy to Google“Best nyama choma in the neighbourhood, and the team made us feel right at home.”
Copy to Google“Came for coffee, stayed for lunch. Lovely spot with a friendly crew.”
Copy to GoogleExamples of what Mara drafts for a happy guest to post in one tap, written the way real people write.
And every Monday morning the week's numbers arrive as a WhatsApp message: ratings, recoveries, reviews. No login needed to know where you stand.
A low rating pings whoever is on shift while the guest is still there, with their number attached. The guest keeps the same review link as everyone else; you just get the chance to fix it first.
Every guest gets the one tap Google link. Happy guests also get their review drafted by Mara in their own words, ready to post or edit.
Campaigns, win-backs and nudges go only to guests who said yes, and every message honours STOP instantly.
Turn the Reserve now link in your Instagram bio into a real booking. The guest picks a time, you confirm in one tap on WhatsApp, and they land in your book.
Enough structure for a multi-branch group, light enough for one busy room, and the week's numbers arrive by WhatsApp every Monday.
I am Ravi Singh, from Kenya, and Tafiti is mine the way your kitchen is yours: I built it, I stand behind it, and if it ever lets you down, you tell me directly and I fix it.
No sales team, no ticket queue. Just two people who put their names on their work.
ravi@tafitipro.co.ke
Get your page, menu and bookings free forever, no card. When you are ready for Tafiti to run the reviews, campaigns and confirmations, a paid plan starts with a 30-day trial. Pay monthly, or yearly for two months free, by M-Pesa, Airtel Money or card. Prices exclude 16% VAT; a tax invoice arrives by email.
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No. The QR code opens a normal WhatsApp chat. If your guest can message a friend, they can use Tafiti. There is no app, no form and no account for them.
Yes, on every plan. Put your Tafiti reserve link in your Instagram bio and guests pick a time and party size in a few taps. The request lands on your WhatsApp to confirm in one tap, and the guest is saved so you can bring them back later. A reminder goes out before the booking to cut no-shows.
Yes. Every new account starts with 30 days of the full product, free. No card details are needed to start, and nothing is charged automatically. When the trial ends you simply pick a plan and pay by M-Pesa, Airtel Money or card.
About a day. You create your account, add your venue, print your QR code and put it where the bill lands. Ratings start arriving as soon as guests scan it.
Whoever is on shift gets a WhatsApp ping the moment the guest taps a low rating, with their number, so you can make it right while they are still there. Tafiti also asks the guest what went wrong and sends you their words. The guest gets the same one tap Google review as everyone else: telling you is an extra for them, never a replacement.
Yes. Every guest gets the same review link, whatever they rated. There is no selective asking and no review incentives, and the words are always the guest's own: Tafiti never posts a review for anyone.
By M-Pesa, Airtel Money or card, through PesaPal. Monthly or annual, and a year costs the same as ten months. Cancel anytime, there are no contracts. Prices exclude 16% VAT and you get a proper tax invoice by email.
Marketing messages go only to guests who explicitly said yes, every message carries a reply-STOP opt-out that is honoured instantly, and data handling follows Kenya's Data Protection Act.
30 days free, no card needed. Set up in a day. Cancel anytime.