Paste your booking calendar link once. Every guest gets Mara, a WhatsApp concierge that answers their questions from your own notes, passes real jobs to your caretaker, and settles the tab before checkout. Your phone goes quiet; your reviews do not.
A 15-minute call gets you live, then 30 days free. Every feature, no card needed.
A hotel has a reception, a night shift and a concierge. Your villa has you, your personal number, and a platform inbox guests barely check.
Airbnb masks phone numbers, so every stay starts with you copying details between apps and hoping the guest checks the platform inbox.
How do I work the hot water. Where is the gate key. Can we get a boat. Every stay, the same twenty questions, straight to your personal phone.
One person booked; six people are staying. The other five have no way to reach anyone, so everything routes through one tired phone.
Mara is the WhatsApp concierge that answers on the same number your guests already message. She replies from the notes you give her, in whatever language a guest writes in, at any hour, and hands anything she cannot answer to you, honestly. Your guests install nothing. They just message.
A guest's question, answered from your own notes at 2am, while you slept. Mara only ever answers from what you have told her.
From the calendar link to a stay that runs itself, without the guest installing anything.
Paste your calendar link once; every booking gets a code like BK-7M2XKP. Drop it into the platform chat and the guest's first WhatsApp message connects them past the masked number, for good.
The booking code connects the guest past the platform's masked numbers.
Guests ask in their own language and get answers from your notes, any hour of the night. Anything she cannot answer goes to you, honestly.
Mara answers in the guest's language, only from your knowledge base.
A request becomes a task card with one tap to take and one to close, and the guest hears back both times. If nobody answers, it climbs to you.
The task card lands on housekeeping's phone with We are on it and Sorted. The guest is told when it is.
No reception desk needed: the evening before checkout the guest gets the tab with your payment lines, and a forwarded M-Pesa confirmation closes it.
The evening before checkout: the tab settles itself off a forwarded M-Pesa confirmation.
The booking code connects the guest past the platform's masked numbers.
Guests message your property's WhatsApp and Mara answers from your own notes, in their language, at any hour. Anything she cannot answer she hands to you, honestly.
Requests become task cards with one tap to take and one to close, the guest hears back both times, and every checkout morning opens a changeover task on its own.
The evening before checkout, the guest gets their tab with every way you accept money. A forwarded M-Pesa confirmation verifies itself; the money goes straight to you.
Calendar sync in both directions, a booking card where guests book real dates against your live calendar and pay on your own rails, and public reviews that sell the next stay.
Tafiti Hosts includes your own direct-booking page, so guests book you without a platform in the middle taking a slice. Here is what that is worth.
Every account starts with a short call with the founder, then a 30-day free trial of the full product, no card needed. Then pay monthly, or pay for a year and get two months free. See the price in shillings or dollars below. Kenyan prices exclude 16% VAT; billing is handled by PesaPal, and a tax invoice arrives by email.
For one villa, home or Airbnb listing.
A 15-minute call with the founder, then 30 days free. No card needed.
Yes. Every property gets a booking card: a page you share on WhatsApp or socials, embed on your own website, or print as a QR. Guests pick their dates, which are checked live against your synced calendars, and the booking locks on Tafiti with no commission. If you set a nightly rate, guests see their total before booking, and you can require payment to confirm: they pay you directly by your own M-Pesa line or card link, a forwarded M-Pesa confirmation verifies itself, and unpaid dates release after two hours.
Each imported booking gets a short code like BK-7M2XKP. Paste it into the Airbnb chat; the guest sends it to your property's WhatsApp number once, and from that moment they are connected to their stay, past the masking.
Anything that exports an iCal calendar link: Airbnb, Booking.com, VRBO and most channel managers. Bookings appear within the hour, date changes follow, and cancellations clean up after themselves.
The Hosts and Villas plan covers one unit. Running several villas or listings? Talk to us and we set each one up on its own plan.
No. They send one WhatsApp message with their code, or scan the WiFi card in the villa. That is the whole setup, for the booker and for everyone travelling with them.
KSh 7,500 per month at launch for one unit, no setup fee. Roughly one night's rate at most villas, for a concierge that covers every night.
A 15-minute call, then 30 days free. No card needed. Cancel anytime.