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A QR at the counter or on the bag
Customers scan while they wait or when they open the bag, tap how it went, and install nothing.
For fast food & takeaways
A QR code at the counter or on the bag opens WhatsApp. A cold chip or a wrong order pings you straight away, and everyone gets a one tap Google review.
30 days free, every feature included. No card needed.
The short answer
Tafiti helps Kenyan fast food spots and takeaways get more Google reviews and fix bad orders fast, over WhatsApp. Customers scan a QR at the counter or on the receipt and rate the order. A low rating reaches you straight away, and every customer gets a one tap Google review. From KSh 4,500 a month, 30 days free.
Hundreds of orders a day, and the review page has not moved in months. Speed does not turn into stars on its own.
The customer who got cold chips or the wrong piece of chicken rarely comes back to the counter. They post it, and the next person searching chicken and chips near me sees it.
One branch is spotless and one is slipping, and you only find out from the reviews, long after it started.
Customers scan while they wait or when they open the bag, tap how it went, and install nothing.
Every customer gets a one tap Google review button, with a ready-to-post draft for a happy one, so your volume finally shows up on the map.
A low rating reaches the branch within seconds so you can remake it or make it right while the customer is still there.
On the Volume plan, run several branches and see which one needs a word, with alerts routed to whoever is on shift there.
For a single café or restaurant getting started.
30 days free. No card needed.
The full retention system for a busy venue.
30 days free. No card needed.
For multi-branch operations that need it all.
30 days free. No card needed.
The fair question
That is the point. One scan, one tap, done while they wait for the order. No forms, no hardware, nothing for staff to run. It fits the pace instead of fighting it.
They scan a QR at the counter or on the receipt and tap how the order went. Every customer then gets a one tap Google review button, with a ready-to-post draft for a happy one. No app, no account.
The branch gets a ping within seconds so you can put it right. The customer still gets the same one tap Google review as everyone else.
Yes, on the Volume plan, with alerts routed to whoever is on shift at each branch and every branch's ratings in one place.
No, it is all WhatsApp. There is nothing to download.
From KSh 4,500 a month via M-Pesa, Airtel Money or card, with 30 days free and no card to start.
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30 days free, no card needed. Set up in a day. Cancel anytime.