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A QR at the counter or on the bag
Customers scan while they wait or when they open the bag, tap how it went, and install nothing.
For fast food & takeaways
A QR code at the counter or on the bag turns a good order into a Google review over WhatsApp, and tells you about a cold chip or a wrong order before it becomes a one-star.
30 days free, every feature included. No card needed.
The short answer
Tafiti helps Kenyan fast food spots and takeaways get more Google reviews and catch bad orders early, over WhatsApp. Customers scan a QR at the counter or on the receipt, rate the order, and a good one becomes a Google review in seconds. An unhappy one reaches you straight away. From KSh 4,500 a month, 30 days free.
Hundreds of orders a day, and the review page has not moved in months. Speed does not turn into stars on its own.
The customer who got cold chips or the wrong piece of chicken rarely comes back to the counter. They post it, and the next person searching chicken and chips near me sees it.
One branch is spotless and one is slipping, and you only find out from the reviews, long after it started.
Customers scan while they wait or when they open the bag, tap how it went, and install nothing.
A happy customer gets a ready-to-post review to publish in two taps, so your volume finally shows up on the map.
A low rating reaches the branch within minutes so you can remake it or make it right, before it becomes a public one-star.
On the Volume plan, run several branches and see which one needs a word, with alerts routed to whoever is on shift there.
For a single café or restaurant getting started.
30 days free. No card needed.
The full retention system for a busy venue.
30 days free. No card needed.
For multi-branch operations that need it all.
30 days free. No card needed.
The fair question
That is the point. One scan, one tap, done while they wait for the order. No forms, no hardware, nothing for staff to run. It fits the pace instead of fighting it.
They scan a QR at the counter or on the receipt, tap how the order went, and a good one brings up a ready-to-post Google review to publish in two taps. No app, no account.
The rating reaches the branch within minutes so you can put it right. A few hours later the customer can still choose to review, but by then you have had the chance to fix it.
Yes, on the Volume plan, with alerts routed to whoever is on shift at each branch and every branch's ratings in one place.
No, it is all WhatsApp. There is nothing to download.
From KSh 4,500 a month via M-Pesa, Airtel Money or card, with 30 days free and no card to start.
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