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A QR on the table or the bill
Guests scan while the plates are being cleared, tap how it went, and install nothing. If they can message a friend on WhatsApp, they can use it.
For nyama choma & grills
A QR code at the table turns a great plate of choma into a Google review over WhatsApp, and tells you the moment the meat or the service missed, while the table is still yours.
30 days free, every feature included. No card needed.
The short answer
Tafiti helps Kenyan nyama choma joints and grills get more Google reviews and catch complaints on the spot, over WhatsApp. Guests scan a QR at the table, rate the visit, and a great one becomes a Google review in seconds. An unhappy one reaches whoever is on shift right away. From KSh 4,500 a month, 30 days free.
Your regulars swear you do the best choma in town, and none of it reaches the person Googling nyama choma near me tonight.
On a packed Sunday the meat takes too long and nobody says it to your face. They say it in a review, and the next family reads it before they choose where to drive.
Choma is a destination. People pick a joint from Google before they leave the house, and the stars and photos decide it.
Guests scan while the plates are being cleared, tap how it went, and install nothing. If they can message a friend on WhatsApp, they can use it.
A happy guest gets a ready-to-post review to publish in two taps, so the crowd that already loves your choma finally says so where new customers look.
A low rating reaches whoever is on shift within minutes, with the table number, so you can send out a fresh plate or a word from the owner before they leave.
Tafiti keeps a consented list of your regulars, so a mid-week offer or a new cut is one WhatsApp away, with a one-tap opt-out on every message.
For a single café or restaurant getting started.
30 days free. No card needed.
The full retention system for a busy venue.
30 days free. No card needed.
For multi-branch operations that need it all.
30 days free. No card needed.
The fair question
There is no survey. It is one tap on WhatsApp while they wait for the bill, at a moment they chose by scanning. A happy guest is glad to help, it takes seconds, and anyone can ignore it. Nobody is chased.
They scan the QR code at the table, tap how the visit went, and a great one brings up a ready-to-post Google review to publish in two taps. No app, no account.
The rating reaches whoever is on shift within minutes, with the table number, so you can put it right on the spot. A few hours later the guest can still choose to review, but by then you have had the chance to fix it.
No, it is all WhatsApp. There is nothing to download or sign up for.
Yes. One QR code, no hardware, and it holds up whether you serve ten tables or a hundred. Most joints collect their first ratings the same afternoon.
From KSh 4,500 a month via M-Pesa, Airtel Money or card, with 30 days free and no card to start.
Also built for
30 days free, no card needed. Set up in a day. Cancel anytime.