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A QR on the table or the bill
Guests scan while the plates are being cleared, tap how it went, and install nothing. If they can message a friend on WhatsApp, they can use it.
For nyama choma & grills
A QR code at the table opens WhatsApp. Every guest gets a one tap Google review, and you hear the moment the meat or the service missed, while the table is still yours.
30 days free, every feature included. No card needed.
The short answer
Tafiti helps Kenyan nyama choma joints and grills get more Google reviews and fix complaints on the spot, over WhatsApp. Guests scan a QR at the table and rate the visit. A low rating reaches whoever is on shift right away, and every guest gets a one tap Google review. From KSh 4,500 a month, 30 days free.
Your regulars swear you do the best choma in town, and none of it reaches the person Googling nyama choma near me tonight.
On a packed Sunday the meat takes too long and nobody says it to your face. They say it in a review, and the next family reads it before they choose where to drive.
Choma is a destination. People pick a joint from Google before they leave the house, and the stars and photos decide it.
Guests scan while the plates are being cleared, tap how it went, and install nothing. If they can message a friend on WhatsApp, they can use it.
Every guest gets a one tap Google review button, with a ready-to-post draft for a happy one, so the crowd that already loves your choma finally says so where new customers look.
A low rating reaches whoever is on shift within seconds, with the guest's number, so you can send out a fresh plate or a word from the owner before they leave.
Tafiti keeps a consented list of your regulars, so a mid-week offer or a new cut is one WhatsApp away, with a one-tap opt-out on every message.
For a single café or restaurant getting started.
30 days free. No card needed.
The full retention system for a busy venue.
30 days free. No card needed.
For multi-branch operations that need it all.
30 days free. No card needed.
The fair question
There is no survey. It is one tap on WhatsApp while they wait for the bill, at a moment they chose by scanning. Most guests are glad to help, it takes seconds, and anyone can ignore it. Nobody is chased.
They scan the QR code at the table and tap how the visit went. Every guest then gets a one tap Google review button, with a ready-to-post draft for a happy one. No app, no account.
Whoever is on shift gets a ping within seconds, with the guest's number, so you can put it right on the spot. The guest still gets the same one tap Google review as everyone else.
No, it is all WhatsApp. There is nothing to download or sign up for.
Yes. One QR code, no hardware, and it holds up whether you serve ten tables or a hundred.
From KSh 4,500 a month via M-Pesa, Airtel Money or card, with 30 days free and no card to start.
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30 days free, no card needed. Set up in a day. Cancel anytime.